About us

Why buy from us?

A very important question to ask yourself when there are so many companies now offering cashmere garments for sale. Hopefully the points below will explain why we feel we are the market leaders in all things cashmere.

Experience

Established in 1998, The Cashmere Centre has enjoyed steady growth both in sales and in the range of items on offer. Collectively the management team have over 80 years’ worth of cashmere knitwear experience. Our technical director Colin who is based in the Borders of Scotland has worked in the industry for 50 years with leading Scottish manufacturers such as Braemar and Ballantynes.

Quality

There are many different grades of cashmere and manufacturing techniques that directly affect the quality and longevity of a cashmere sweater. We use only the finest grade Mongolian cashmere available. Thin cashmere will result in stretching and misshapen garments after washing – something that doesn’t happen with high quality fibre and manufacture.  We don’t over-mill or brush our cashmere garments.  Whilst this gives an initial impression of softness, both will lead to your garment pilling and quickly becoming unwearable.  We have been dealing with the same factories for over 10 years and every piece is controlled and inspected by us to the highest specifications. We passionately believe that it's the small details that turn a good garment into a great one which is why we continue to use traditional methods of knitting such as hand linking and seaming all our sweaters as opposed to the now common machine linking that results in a lump under the seams. We do not cut corners!

Value

As the cashmere specialists we only deal in cashmere. Therefore we are able to achieve the best prices available for the high quality we provide. By supplying by mail order, we do not carry expensive High Street premises overheads.

Product Range

After starting the business with pashmina, every year we have extended our range of products so now we have the largest selection of cashmere products available from any retailer. With over 100,000 customers now having purchased from us we are proud to be known as ‘the cashmere specialists’.

Service

Our customer service is second to none. As a small friendly team, based in North Buckinghamshire, we are able to advise you on any colour or sizing queries and make sure you receive the perfect garment. We have many customers who have been with us from day one and who buy all of their cashmere from us on a regular basis. Most of our business is repeat business and word of mouth. All of our staff love cashmere too. We all wear it and are extremely proud of all the positive comments from customers regarding the in-depth knowledge of our team, a service not matched by any of our competitors.

Guarantee

If for any reason you are not entirely happy with your purchase we will refund you in full if returned within 90 days. We even enclose a postage paid returns label with every order.

I hope this helps you decide to try us above cashmere that can be bought elsewhere. Rest assured that with our commitment to quality, price and service we aim to supply you with a fantastic shopping experience that will mean that you come back to us time and time again.

Dale Stillman
Director

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